Rhapsody America

Rhapsody America 2000 - 2009

My role at Rhapsody (the premiere online music subscription service) evolved over time. I was first brought onto the editorial department as a staff writer in order to curate the classical music section. For a while I also engaged the public as a customer service representative, and managed the encoding department where I ensured that new content entered Rhapsody in a timely manner and that our inventory was properly catalogued and archived. In later years my work expanded into more technical directions, including software development through creating product specifications and coordinating resources with database people, engineers, QA folk, and editorial in order to see ideas to completion.

Rhapsody America offered an ideal work environment, considering that a large part of what I did was listen to music, write about it, and design radio stations, all while spending time with friendly and brilliant people. Specifically, I developed classical stations, rotated product placements, and helped monitor the influx of new music. You can enjoy one of my classical music projects by clicking here.

At the height of the Internet boom we were called Listen.com, were bought by RealNetworks, and today is Rhapsody America. However, the core business remained the same, which is to maintain the best music subscription service available and to bring into reality a future where access to all recorded music is available in all places at all times. Current subscribers to Rhapsody know that this future is 80% here already.

Prior to having joined Rhapsody in 2000 I was an administrative assistant to three brain surgeons at the University of California, San Francisco.